Terms & Conditions
Rooms2Snooze (To be known from here on as We or Us) will carry out work only where an agreement is provided either by email, telephone or written correspondence and upon receipt of your initial payment. All transactions are classed as trade to trade transactions. We will carry out work only for clients who are over 18 years of age and have a UK address. By entering into a contract, you are giving consent for your site to be used in any advertising material or promotional activities we wish to undertake.
Charges
A written quote or verbal agreement will detail the agreed project and costs. Prices quoted are based on the current costs of production and are subject to amendment, in order to meet any rise in costs. Quotes are valid for 14 days. By making a payment you are agreeing to the contract & accepting our full terms & conditions outlined on this website. All payments are non-refundable, and the project will commence immediately upon obtaining your financial commitment. We reserve the right to ask for full payment in advance. The remaining balance shall become due when the work is completed to the reasonable satisfaction of you subject to the terms of “Client Approval” hereof or should the project be delayed due to the lack of information provided by you, within 90 days of receipt of initial payment, whichever is sooner. Additional work requested prior to completion will be charged at an agreed rate. Special Offer Prices & Services - Project information must be provided within 14 days of acceptance of the quote unless otherwise agreed. Our standard pricing structure will apply if you fail to provide the information within 14 days of receipt of the initial payment. All payments made to us, for any of our services, are non-refundable.
Project Completion
We will endeavour to deliver the project as outlined in the accepted quote. You must be aware that failure to submit the required information will cause delays in the project. We cannot be held responsible for any missed deadlines caused by your delays.
Website Design
We reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial and to terminate our service should the need arise. We cannot in any way be held responsible for any content on your website. Adult content sites will contain a warning of adult material. Adult sites will be excluded from our Service in order to maintain standards. Websites cannot be used for any form of file transfer or file sharing services. Advertisements cannot be used to send bulk email whether opt-in or otherwise from our network. You cannot promote on our network using bulk email, also known as spam, marketing.
E-commerce
To facilitate an e-commerce website client must be a UK resident, conduct your business from within the UK and have a UK business address.
EU Cookie Law
We take full responsibility to ensure that our website complies with the EU Cookie Laws. We cannot be held liable should the site not comply with this law. You agree to indemnify, defend and hold us harmless, from and against all losses, expenses, damages and costs resulting from any legal action, other action, suit, or proceeding. The Electronic Commerce (EC Directive) Regulations 2002 As our transactions are classed as business to business you must ensure that you comply with the above directive.
Geographic address
e-mail address
VAT registration number (if applicable)
Details of any relevant professional body that they belong to must be clearly available on their websites.
Software
We hold the right to use any 3rd party companies which supply; software, facilities or service, which we consider a requirement to facilitate the functionality of the our website. Your details may be passed on to these companies for registration purposes only.
Compatibility
We will endeavour to ensure that any developed/designed site or application will function correctly on the server/s it is initially installed on and that it will function correctly when viewed with a compatible browser software i.e. Microsoft Internet Explorer 9 or higher, Firefox version 10.2 or higher. We cannot be held responsible for loss of functionality if this software or any other software used to browse the website is not installed correctly or updated to the latest versions on the individuals’ device. Sites are designed and built using multiple platforms which use either Adobe software, HTML or both platforms and are optimised for use with Microsoft Windows. We can offer no guarantees of correct functionality with all browser software and/or operating systems.
Renewal
Failure to renew the advertisement will result in the advertising being suspended or automatically deleted. Fees must be paid by you at least 30 days prior to the expiry date. It is your responsibility to take the necessary steps to ensure the advertisements are renewed when required.
Payment of Accounts
Invoices will be sent by e-mail or by post to the most recent address you have provided. If accounts are not settled or we have not been contacted regarding the delay, access to the related advertisements and related content will be denied and the advertisement suspended or removed. Following consistent non-payment of an invoice we, or our solicitors, will contact you with a view to taking the matter further. We may then pass such cases to the Small Claims Court to pursue payment. Non-payment can result in county court judgements (CCJ's) being added to your credit rating. We cannot be held liable for any, loss of turnover, sales, revenue, profits or indirect, consequential or special loss caused by loss of service, non-renewal of advertisements due to non-payment of fees. Interest of 4% (over Bank of England Base Rate) will be charged per week for any late payment after 2 weeks. Interest is charged on the total amount outstanding each week including interest charges.
Variations to Terms
These terms and conditions may be amended by us from time to time (but not for the avoidance of doubt by any customers). The latest version of these terms and conditions may be accessed via our website at www. Rooms2snooze.com Invoices will be sent by e-mail or by post to the most recent address you have provided.
Invalidity of Other Terms
No other terms (including those contained on any purchase order supplied by a customer) or any representation will form part of any contract between us and you. These terms and conditions will, in absence of any written agreement between us and you stating otherwise, represent the entirety of the terms of such contract.
Legislation
These terms and conditions and all other express terms of the contract with customers shall be governed and construed in accordance with English law. English Courts shall have jurisdiction in relation to any matters arising in connection with any contract between us and you into which these terms are incorporated.
Complaints Procedure
Anyone who experiences any problem with the services provided by us should raise the matter directly, giving sufficient information to locate the material (such as an URL or Error Message) and clearly outlining the grounds for complaint. We will investigate any complaint and respond within 7 working days of receipt of the complaint, a full and considered response to the complaint should be completed within 30 days and any subsequent remedy implemented with the minimum of delay.
Confidentiality
Please advise us in writing of any information you consider confidential. Confidential information may be disclosed to facilitate work under this Agreement. Such information shall be so identified in writing at the time of its transmittal and shall be safe guarded and not disclosed to third parties by the receiving party. Confidential information shall not include information that is or becomes part of the public advertisement without breach of this Agreement. Personal information will be held on file for the duration of the advertisement. Information will be suspended or deleted on the day of expiry. Your details will not be sold to any third party but may be passed on to third parties for registration of any third-party services. We may also use your details to inform you of additional services or for our marketing purposes.
Duke House